Frequently asked questions

Do you have any questions about revitalU coffee?

We hope that the information below will answer your questions. If you have another questions please use the contact us page here

Customers (16)

We’re glad to hear you want to join our revital U family! If you are an existing
customer, just log into your account and select the UPGRADE TO Bi option,
located under the ACCOUNT drop down menu. Please follow all the steps to
begin your own business!
If you do not have a sponsor, please contact support@revitalu.com and let us
know your area of residence. We will then locate the closest leader and put
you in contact with them.

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The difference in net weight can be explained by a typo, on our initial labels. Our
tubs have always contained 67.5 grams. We fill all tubs up to 3 grams over the
weight, printed on the label.

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Our tubs are filled up to 3 grams over the weight, printed on the label. It’s
important to remember that people scoop differently. We recommend doing a
gentle dip and swiping off the excess on the top. Please do no compact the
product into the scoop.

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A scoop is equivalent to 2.25 grams, which is slightly under 1 teaspoon.

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Please log into your account and the ACCOUNT menu, select Preferred Orders,
where you will see existing orders. Under VIEW, you can use the edit icon to
make changes the quantity, ship date, put a hold on your order or cancel it by
changing the status from “Active” to “Cancelled.”

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To do this, please log into your account. Under ACCOUNT, select PREFERRED
ORDERS. On this page, you can set up your Preferred Order, including the
quantity and ship date.

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We offer two different forms of shipping: USPS for $4.99 and FedEx for $9.99.
To edit your shipping rate, please log into your account. Under ACCOUNT, select
MANAGE PROFILE and then choose SHIPPING PROFILE. You will see both
shipping options at the lower left side of the page. Note: USPS is only available for orders with 1 to 2 Coffee Tubs or 1 to 2 Boxes of
Coffee Sticks.

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Once the refund is processed on this end, it could take 3-5 days before you see
the credit in your account. The funds will be credited to the card used for the
original transaction.

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We offer a 30-day money back guarantee. We understand that our product isn’t
for everyone. If you are unsatisfied with any of our products, please notify our
corporate office via email to support@revitalu.com or call us 1-469-270-5533 for
the U.S. or at 020-359-81467 for the U.K.
In order to receive a refund:
(i) Submit your notice of return within 30 days of the purchase date,
(ii) Return the remainder of the product (tub of Coffee), used or unused, to the
mailing address given to you. Please make sure to include your name, telephone
number and Customer ID/Influencer ID with your return, so we know who to
refund.
Note: We do not provide a paid return label. Please do not send product to 4760
Preston Rd. These items will not be processed.
(iii) Once we receive and verify your return, a refund will be issued for the
purchase price, minus shipping charges.
Mailing Address:
revital U International, US
14401 Sovereign Road
Suite 101
Fort Worth, TX
76155
revital U International, UK
9 The Glebe
Albrighton
West Midlands WV7 3EF

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To do this, please log into your account and select PREFERRED ORDERS under
the ACCOUNT menu. There you will see GREEN ARROWS under VIEW. Please
press this to skip a month.

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Managing your Preferred Order is easy. Please log into your account and the
ACCOUNT menu, select Preferred Orders, where you will see existing orders.
Under VIEW, you can use the edit icon to make changes the quantity, ship date,
put an order hold on your order or cancel it by changing the status from “Active”
to “Cancelled.”

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After you place your order, a follow up email will be sent once your item ships. It
will contain a tracking number. Note: Your Influencer/Sponsor can also track your
order through their U Office.

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Our Coffee is only shipped to the countries we operate in, which are: the United
States and the United Kingdom.

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Our products are only sold online and are not available through any retail location.

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When you buy at the Retail price, it’s for one-time purchases at the regular cost
of $49.99 in the United States or £49.99 in the United Kingdom.
The Preferred pricing of $39.99 or £39.99, is for reoccurring orders. This method
allows customers to buy products at a lower price, who will receive new
product every 30 days.

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A sponsor is the person who you’ll be purchasing our product from. They are
also known as Influencers. If you found a posting on social media or know an
existing Influencer, you can contact that person directly.
But if you do not have a sponsor, please contact support@revitalu.com and let us
know your area of residence. We will then locate the closest leader and put you
in contact with them.

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Products (29)

Please stop immediate use of our Coffee and consult with your physician.

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Please consult with your physician if you’re being treated or having a family
history of any medical condition, before taking our product.

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No, we do not recommend this product for pregnant or nursing moms.

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We recommend customers take our ingredients list and consult with their
physician. Like any other product, there are possible negative reactions when
mixed with medication.

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We are not aware of any negative effects, associated with the use of our product.
We recommend that you consult with your physician, if you have concerns about
taking this product.

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We aren’t offering individual mugs for sale right now.

Category: Products
Tags: mugs, products

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Of course, you can. We know that people don’t only want to look better, but also
want help to improve their mental focus and clarity.

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revital U Coffee is not intended for individuals under the age of 18.

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This is an individual choice. We recommend people follow their usual regimen
they use with other foods and beverages that provide an energy lift, like our
Coffee.

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We recommend combining it with food, rather than taking it on an empty
stomach.

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There is no specific diet we recommend, while taking our product. Our Coffee
can help kick start your health journey. But when accompanied with better food
choices and physical exercise, you’ll feel like the best version of yourself in no
time.

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We recommend taking it with or after your breakfast. Also, remember to drink
plenty of water throughout the day to stay hydrated.

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Tags: products, time

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You can simply mix one serving into 4 to 8 ounces of hot or cold water.

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We’re happy you asked! There are many different ways you can take our product
and it isn’t only by drinking our Coffee. You can mix it in orange juice, chocolate
milk, protein shake, oatmeal, yogurt, etc.

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If you’re not a regular coffee drinker, we recommend starting off with only half a
serving. Over time, you can increase to one complete scoop or stick, without
feeling overstimulated by the caffeine.

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No, you can enjoy our Coffee and continue drinking regular coffee on the side.

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Yes, you can, but please be aware that it may be an excess amount of caffeine.

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Yes, you can, but please be aware that you will be consuming twice the amount
of caffeine. You will also run out of the product in half the time. It is meant to
last 30 days or a month.

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We recommend one daily cup of revital U Coffee. Taking more will not improve
results. You can drink a maximum of two cups daily.

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Tags: cup, products

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No, not at the moment.

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A scoop is equivalent to 2.25 grams, which is slightly less than one teaspoon.

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A Stick is one serving of our product. One serving is 2.25 grams.

Category: Products
Tags: products, size

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Our Coffee is manufactured in Florida, USA. Our tubs are shipped from Fort Worth, TX, USA.
Our samples are shipped from Salt Lake City, Utah, USA.

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Tags: FDA, products

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Everyone is different, so time and results vary. Certain people notice an immediate
change after their first cup, while others notice a gradual increase of energy.
Individuals also say their appetites lessen as their cravings stop. There are others
who primarily experience improved mental clarity, focus and better sleep.
Our Coffee can give you a combination of these results as well but it depends on
your body, lifestyle and diet.
Individuals generally start seeing results within 14 days of use. If this is not the
case for you, please let us know, within 30 days of your first purchase, if you
would like a refund.

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Our Coffee has helped individuals lose weight, have more overall energy and
better mental focus. But please kind in mind, results vary from person to person.

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If you use one serving a day, your tub or box should last 30 days or a month. One
serving equals one cup of coffee.

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Yes, our smart coffee is gluten-free. It also does not contain dairy, eggs, fish,
crustacean, shellfish, tree nuts, peanuts or soybean wheat.

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Each serving of our product contains 100 milligrams of caffeine, which is
equivalent to one cup of coffee.

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Our Coffee is sugar-free.

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revitalu frequently asked questions